Privacy Policy Privacy Policy, a service provided by Pictureworks Group Pty Ltd ABN 28 119 011 933, is committed to the protection of your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Anti-Spam Regulations.

Collection and Use of Personal Information

  • We collect personal information such as your email address to provide secure access to the ZenSmart platform and deliver our services. We may also collect other personal information for specific purposes, which will be clearly identified at the time of collection.
  • Your personal information will only be used for the purposes for which it was collected, unless you give us explicit consent for any additional uses.

Consent for Marketing Communications

  • If you opt-in, we may send you information about ZenSmart products and services. You can withdraw your consent at any time by using the unsubscribe option provided in our communications.

Third-Party Data Sharing and Processing

  • We use third-party services, such as MailChimp, for email communications. These parties are contractually prohibited from using your information for any purposes other than those instructed by us, ensuring compliance with the APPs.
  • Our suppliers involved in the delivery of ZenSmart services are strictly prohibited from retaining, storing, sharing, or using your data for any purposes other than service delivery.

Data Security

  • We implement robust security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.

Access, Correction, and Complaints

  • You have the right to access and correct your personal information held by us. Please contact us via our contact form for such requests.
  • If you have any complaints about our privacy practices, please contact us. We will promptly address your concerns in accordance with our internal complaints resolution process.

Updates to Our Privacy Policy

  • We reserve the right to update this policy as necessary. All changes will be posted on our website, and we will take reasonable steps to inform you of significant amendments.

Retention and Deletion of Personal Information

  • We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Upon expiration of this necessity, we will securely delete or anonymize your information.

Contact Us

  • If you have any questions about our Privacy Policy or our handling of your personal information, please contact us via our contact form.
This policy is effective as of 1 November 2023
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